General Manager Washington, D.C.

Job Description

Who we are

Live Chair Health is on a mission to help reduce the health disparities across the US. We’re helping health plans and health systems engage and activate their members, especially those that they historically struggled to reach.

We do so by combining the best of community-organizing, consumer marketing, and technology to form a unique activation strategy that works with and empowers the respective communities and creates change from the bottom-up.

We’re currently working with some of the largest Medicaid health plans as well as health systems across the country. Having started in Maryland and California, we’re actively expanding into Louisiana and Washington, D.C. We’ve raised a Seed financing round and are backed by some of the most renown investors and individuals in healthcare, culturally-relevant brand building, and consumer marketing.

This role

The General Manager Louisiana will be THE responsible Live Chair Health representative in Louisiana. In this role you will build, lead, and operate our Louisiana market operations across all aspects - from hiring and leading our field operations team, to building and managing our CBO (community based organizations) partnerships, to the relationships with local health plans. 

This is an incredible impactful role that is best filled by a true entrepreneur - someone with a tremendous desire for impact. 

Reporting to our COO, you will work closely with our CEO, leadership team, and central functions to achieve the desired impact. Given that this is one of our first General Manager roles, you will have the chance to build the blueprint for future market launches.

The role is located in New Orleans or Baton Rouge.

What success looks like

In the first 2 months, you will start executing right away by…:

  • …building (or revising) the 12 months launch plan
  • …hiring the team
  • …building the first set of CBO relationships
  • …fostering relationships with key stakeholders across the healthcare and social spectrum
  • …developing a strong understanding of our operating model and success drivers
  • …forging strong relationships with your peers at Live Chair
  • …forging strong relationships with key stakeholders in the city 
  • …hitting the target metrics (if launched)
  • …setting the local market operating cadence
  • …participating in company-wide business review and development meetings

In the first 6 months, you will…

  • …continue to drive the market success on a day-to-day basis
  • …own the daily, high-quality execution of the local operations
  • …evolve our approach, strategies, tactics, and actions to add value for all stakeholders and to achieve the relevant goals
  • …manage and oversee the local team
  • …own local CBO, stakeholder, and health plan relationships
  • …be THE go-to-person for everyone on your market
  • …participating in company-wide business review and development meetings
  • …contribute to building the company by actively sharing learnings / best practices with the central teams, informing / advocating for the evolution of our business model

This role is right for you, if you…

  • …you have owned and operated large scale initiatives in the past
  • …love to work with people
  • …are obsessed with getting things done at a high quality
  • …obsess about creating the maximum of impact just as much as about the details
  • …enjoy fast iteration, learning, and changes
  • …thrive on taking responsibility for outcomes and results
  • …deeply care about solving health disparities
  • …demonstrate cultural awareness and competency
  • …like solving complex problems
  • …are naturally curious and like to dig deep
  • …enjoy engaging with numbers
  • …operate reliably and with integrity

Ideally, you….

  • …have a Bachelor’s or Graduate degree
  • …have spent 2 - 5 years in a high-paced professional environment. Startup experience a plus
  • …have experience in the CBO, Medicaid, and / or political organizing spaces
  • …have helped to build / lead local marketplace operations
  • …know your way around numbers

To apply, please submit your resume and cover letter to careers@livechair.co.