Product Manager

Senior Product Manager

Job Description

Who we are

Live Chair Health is a venture-backed company on a mission to reduce health disparities across the US. We power the platform that helps health plans and health systems engage and activate their members, especially those that they historically struggled to reach.

How we do this 

Our platform combines the best of community-organizing, consumer marketing, and technology to form a unique activation strategy. We work with, and empower,  the respective communities and create change from the bottom-up.

We’re fortunate to work with some of the largest Medicaid health plans as well as health systems across the country. Having started in Maryland and California, we’re actively expanding into Louisiana and Washington, D.C. Our tribe of supporters includes institutional venture capital firms and some of the most renowned operators in healthcare, culturally-relevant brand building, and consumer marketing.

This role

The Senior Product Manager will build tools, services, and programs through which we engage and activate our clients. 

The goal is to build an intuitive, culturally relevant offering that enables a frictionless sign-up via various channels, delivers an amazing onboarding experience, drives client activation, as well as continuous engagement. You collaborate with a wide range of internal (engineering, clinical, marketing, operations, field teams) and external stakeholders (design advisors, clients, community-based organizations, health plans).

This is a fully remote role and will report to our CEO.

What success looks like:

  • Help our CEO and leadership team shape the product vision (1 year, 3 years, 10 years)
  • Lead and organize internal and external cross-functional stakeholders to develop a roadmap on what we want to build, for whom, to what end, and why.
  • Develop a deep understanding of various stakeholder group’s needs and preferences (clients, field team, CBOs, hubs, payors) via consumer and market research - and their relative congruence with our business goals
  • Oversee the cross-functional execution of the roadmap, including frequent iterations and updates due to new learnings
  • Provide the resources and support needed for ad-hoc issue resolution for our market and field teams to enable ongoing execution
  • Build strong relationships with stakeholders internally and externally

This role is right for you, if you

  • Have 3 - 5 years of Product Management experience in HealthTech or other relevant field
  • Are looking to take full ownership over product vision & execution
  • Enjoy understanding stakeholders’ explicit and tacit needs - and developing solutions that entice action
  • Like solving complex problems
  • Are naturally curious and like to dig deep
  • Approach problems from a data driven, analytical perspective - you should enjoy making your case with data
  • Want to work in an agile, early stage start up with a clear mission to help solve health disparities
  • Demonstrate cultural awareness and competency
  • Operate reliably and with integrity

Ideally, you

  • Have a Bachelor’s or Graduate degree
  • Have worked in a fully remote environment

To apply, please submit your resume and cover letter to careers@livechair.co.